Sign up for critical skills courses. (Available to eligible union members.)

Critical Skills

Kaiser Permanente has identified 4 skills everyone needs to meet the changing demands of health care: digital fluency, consumer focus, performance improvement and collaboration. Learn more about the critical skills as part of the Workforce of the Future initiative to prepare for the jobs of tomorrow:

  • Sign up for critical skills courses (available to eligible union members).
  • Download the Critical Skills Toolkit for audience-specific messaging to charge up your career.
  • See below for more suggested resources

Select a Critical Skill below
consumer focus
digital fluency
process improvement
Computer Requirements & Tech Support
  • Non-union and non-coalition union members will need to request from their manager payment for a $35 per year annual license fee before accessing the KP Learn SkillSoft library of classes.
  • Check your browser capability here
  • KP Learn Tech Support: KP National Help Desk 1-888-457-4872
  • SkillSoft Customer Support

Send us an email...

Sending your message. Please wait...

Thanks for sending your message! We'll get back to you shortly.

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.