Digital Fluency Program information please Click here. (BHMT and SEIU Ed Fund eligible employees only.)

Critical Skills

Welcome to the Kaiser Permanente Career Planning Critical Skills section. As we look forward to the changes affecting our industry and KP's evolving methods of care delivery, employees ask "How can I prepare myself for these changes?" We think you'll find ample opportunities here to sharpen your skills in support of your own development and career mobility as well as aligning with KP Strategy. Through the following suggested Kaiser Permanente resources, you will become more familiar with the Critical Skills needed to navigate our changing healthcare industry. Take courses at your own pace.

Select a Critical Skill below
consumer focus
digital fluency
process improvement
Computer Requirements & Tech Support
  • Non-union and non-coalition union members will need to request from their manager payment for a $35 per year annual license fee before accessing the KP Learn SkillSoft library of classes.
  • Check your browser capability here
  • KP Learn Tech Support: KP National Help Desk 1-888-457-4872
  • SkillSoft Customer Support

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