October 19 - 22 Virtually, Everywhere
TAKE THE SURVEY

Thank you for participating in our first Workforce Development Week! To help us better understand your experience, please take a few moments to fill out the post-event survey and be entered into a drawing for prizes.

HOW TO ACCESS THIS EVENT: Scroll down to the Schedule section to view sessions that interest you at any time, as your schedule allows, even after the week has ended. Most sessions are prerecorded and less than 15 minutes.

Workforce Development Week logo image

Build skills and grow your career



About the event

Health care is changing rapidly, and our workforce wants to grow and evolve along with it. That’s why National Workforce Planning and Development is hosting the first Workforce Development Week, October 19 to 22. This virtual event, open to all Kaiser Permanente employees, will connect you with resources to build your career and adapt to changes in the health care industry. Hear from featured speakers and career experts. Get engaged and explore activities to keep learning.

Go to the Schedule session to view sessions that interest you at any time, as your schedule allows, even after the week has ended. Most sessions are prerecorded and less than 15 minutes. One live session — a leader career expert panel featuring success stories with Michael Brown, vice president, Human Resources (Georgia), was recorded and can be found on the Day 4 (10/22) schedule.

The event will focus on steps you can take today to:

  • Explore career paths
  • Access tuition reimbursement and education trusts
  • Build in-demand skills
  • Engage with mentors, counselors and coaches
  • Prepare for tomorrow’s jobs

Wondering where to get the guidance you need

Meet the workforce planning and development leads at the national level and in each region by clicking the links to the left. This team of experts is here to help you navigate resources and support employee and management education and training needs.

Find your supporting cast now.

Our workforce planning and development committee aims a mile high to support Colorado team members and managers with education and training. Let us know how we can help you!

email colorado wfpd
Stephanie Mihane

STEPHANIE MIHANE

UFCW Local 7 Steward

Michael

Michael L. Tafoya

SEIU Local 105 Steward

Monica Morris

Jorge J. Avendano-Curiel

HR Business Partner

Lydia McMahon

Lydia McMahon

Workforce of the Future Implementation Specialist

Our workforce planning and development structure is embedded deeply within our regional Labor Management Partnership work and our utilization rates consistently crush the other regions. Let us know how we can help you crush your career goals!

email georgia wfpd
Mary Pike

Mary Pike

Director, Learning & Organizational Effectiveness

Sheree Hazel

Sheree Hazel

LPN, UFCW Local 1996

Alyssa Soluren-Dillard

Alyssa Soluren-Dillard

Workforce of the Future Implementation Specialist

The National Workforce Planning and Development team has decades of experience supporting labor and management to understand, analyze and address skill gaps to prepare employees for tomorrow’s jobs. Email us if we can help you!

email national wfpd
Jessica Butz portrait

Jessica Butz

Director, National Workforce Development, Alliance of Health Care Unions; Co-director, Ben Hudnall Memorial Trust

John Kolodney portrait

John Kolodny

National Program Coordinator, Coalition of Kaiser Permanente Unions

Monica Morris portrait

Monica Morris

Director, National Workforce Planning and Development; Co-director, Ben Hudnall Memorial Trust

Nicole Green

Nicole Green

Workforce Planning Consultant
(Mid-Atlantic States, Northwest, Washington)

Nedra Daugherty

Nedra Daugherty

Workforce Planning Consultant
Career Development


Danielle Pollard

Danielle Pollard

Workforce Planning Consultant
(Georgia, Northern California)

Allyne Beach

Allyne Beach

Workforce Planning Consultant
(Colorado, Hawaii, Southern California)

Aloha! Our workforce planning and development committee loves helping team members grow as we transform our organization. Let us know how we can help you!

email hawaii wfpd
MAUREEN MEEHAN-GOLONKA

MAUREEN MEEHAN-GOLONKA

HNHP Interim President

Terilyn Carvalho Luke

Terilyn Carvalho Luke

Registered Nurse, HNHP

Joelle Phillips

Joelle Phillips

Nurse Education

Marla A. Marcello

MARLA A. MARCELLO

Medical Assistant, UNITE HERE Local 5

Crystal Millard

Crystal Millard

Workforce of the Future Implementation Specialist

Our region juggles a lot and the workforce planning and development committee is no different. We engage and empower team members to align career goals with operational needs. Let us know how we can help you!

email mid-atlantic states wfpd
Nadean Cachos

Nadean Cacho

Director, Performance Improvement, LMP

Rose Meushaw

Rose Meushaw

Union Liaison, OPEIU Local 2

Erica Jones

Erica Jones

Lead Nurse, UFCW Local 400 Contract Liaison UFCW L400 Contract Liaison

Nicole Green

Tory Diggins

Workforce of the Future Implementation Specialist

Our workforce planning and development committee strives to build bridges that can help our workforce become more resilient and prepared for workforce changes. Let us know how we can help develop the warrior in you.

email northern california wfpd
Bill Gilmyers

Bill Gilmyers

Director, Workforce Planning and Analytics

Sonya Allen-Smith

Sonya Allen-Smith

SEIU-UHW Contract Specialist

Alyssa Soluren-Dillard

Alyssa Soluren-Dillard

Workforce of the Future Implementation Specialist

We take workforce planning and development seriously and have serious fun doing it. We seek to align our work to help teams meet organizational strategy. Let us know how we can help you!

email northwest wfpd
Brenda Purvis

Brenda Purvis

Senior Workforce Planning Consultant

Brenda Purvis

COURTNEY K. SMITH

Alliance Partnership Representative

Sheryl Miller

Sheryl Miller

SEIU Local 49 Labor Liaison

Crystal Millard

Crystal Millard

Workforce of the Future Implementation Specialist

We may be a newly formed team, but we are making strides to help the workforce adapt to the future of health care and changes within Kaiser Permanente. Let us know how we can help you!

email washington wfpd
John Kolodny

Phoebe Rounds

Lead Organizer, SEIU Healthcare 1199NW

Cheryl Ziegler

Cheryl Ziegler

Ultrasound Tech, UFCW Local 21

Damian Stack

Damian Stack

Director, Human Resources

Nicole Green

Lydia McMahon

Workforce of the Future Implementation Specialist

Jobs of the future began in our region, and we continue to help teams rise to the challenges of our changing health care landscape. Let us know how we can help you!

email southern california wfpd
Donald Bradburn

Donald Bradburn

Director, Workforce Planning and Development

Valery Robinson

Valery Robinson

President, USW Local 7600


Sheri Salazar

Sheri Salazar

SEIU-UHW


Raquel Soto Garcia

Raquel Soto Garcia

Workforce of the Future Implementation Specialist

Jenevive Sandoval

Jenevive Sandoval

Workforce of the Future Implementation Specialist

KELLEY MIZUKAMI

KELLEY MIZUKAMI

Senior Consulting Data Analyst

Sponsors





Exhibitors

Education Trusts





Exhibitors

Learning, Mentoring and Business Resource Groups



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sessions

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registrations

Schedule

View the sessions that interest you at any time, as your schedule allows, even after the week is over. Most sessions are prerecorded and less than 15 minutes.


DOWNLOAD AGENDA


EMPOWER
Leadership Welcome expand/collapse

Kaiser Permanente and its unions encourage lifelong learning and job growth for all employees. Find out what resources are available and explore your opportunities during Workforce Development Week.

Monica Morris portrait MONICA MORRIS ~ NATIONAL WORKFORCE PLANNING AND DEVELOPMENT
Jessica Butz portrait JESSICA BUTZ ~ ALLIANCE OF HEALTH CARE UNIONS
John Kolodney portrait JOHN KOLODNY ~ COALITION OF KAISER PERMANENTE UNIONS









Looking to grow your career? Kaiser Permanente has an array of workforce development resources to support you. The senior vice president of National Labor Relations and Office of Labor Management Partnership shares why it’s important to get started today to build your future.

Dennis Dabney portrait
Dennis Dabney ~ senior vice president



EMPOWER
Vivian Tan: Learning Never Stops expand/collapse

Take steps today to keep learning. It’s good for your career, for our members and for our organization. The vice president of Strategic Information Management and Global Relationships details the importance of continuous learning and a growth mindset.

Vivian Tan portrait
Vivian Tan ~ Vice president



Find out how to use this on-demand catalog of learning resources and identify the courses, videos and packages you want to access on KP Learn. Get tips from Enterprise Learning’s Jerry Sochor in a session hosted by workforce planning consultant Nedra Daugherty. Listen here. (14:05)


DOWNLOAD THE PROGRAM OVERVIEW

DOWNLOAD THE QUICK START GUIDE

Jerry Sochor Jerry Sochor ~ Enterprise Learning
Nedra Daugherty Nedra daugherty ~ NATIONAL WORKFORCE PLANNING AND DEVELOPMENT
expert panel icon

Work out your passions, motivations and interests into a statement that embodies who you are. Join Breanna Jackson, talent management strategy consultant, as she walks you through this exercise of self-discovery.

Breanna Jackson portrait
Breanna Jackson ~ KPAAPA



Managers play a vital role in workforce development. Use this guide to learn what resources are available and be prepared to discuss workforce development with your teams.


DOWNLOAD THE MANAGER'S GUIDE TO WORKFORCE DEVLOPMENT

Behavioral health professionals provide mental health assessment, diagnosis, treatment and crisis intervention services for adults and children. Find out more about the education, training and skills needed for this field, along with the work environment, emerging opportunities and outlook.


DOWNLOAD THE BEHAVIORAL HEALTH JOB PROFILE

What profession is often found working alongside a physician in primary care?




Most jobs in which profession require a master’s degree or higher?





Welcome to National Workforce Planning and Development’s new podcast. Listen to workforce planning consultant Nedra Daugherty and Jessica Butz from the Alliance of Health Care Unions discuss why the podcast got started and plans to share inspiring workforce development stories. (5:54)


Think you have what it takes to be a Workforce of the Future champion? Answer a few questions to find out.

What Motivates you to pursue professional career development?




Search kpcareerplanning.org to learn about career development resources and find hidden gems. Move up the leaderboard to earn a prize.

Join the hunt

Explore Skillsoft. See recommended Digital Fluency courses.

Reaching Customers Digitally

Every company knows there is no future without digital marketing. In this course, you'll learn about marketing communication strategies, the digital marketing funnel, digital marketing planning and the role of social media in marketing.
Course ID# BUS:NLD SS AMK_02_A01_BS
Duration: 27 minutes

Organize Your Physical and Digital Workspace

Removing the mess from your workspace and getting organized can significantly improve many aspects of your work day, including your ability to concentrate, achieve targets and become more efficient. This course will help you increase your productivity by showing you how to organize and maintain both your physical and digital workspace. You'll learn how creating a clutter-free workspace and effective filing can improve your productivity. But it's not just your physical workspace that needs decluttering; this course will show you how to manage digital files, which is just as important. And once you've gotten your workspace under control, you'll learn how to maintain it.
Course ID# BUS:NLD SS PD_32_A01_BS
Duration: 27 minutes

What will the jobs of the future look like? Get insights from Ben Pring, director of Cognizant’s Center for the Future of Work, as part of the Future Ready Thought Leader Series. View event.

Ben Pring portrait
BEN PRING ~ COGNIZANT’S CENTER FOR THE FUTURE OF WORK



Audience: Alliance and Coalition
Kaiser Permanente has identified 4 skills essential to meeting the changing demands of health care: digital fluency, consumer focus, performance improvement and collaboration. Learn more about the critical skills as part of KP’s Workforce of the Future initiative to prepare for the jobs of tomorrow. View video.

EMPOWER
Jim Pruitt: Mentoring Makes a Difference expand/collapse

Looking to charge up your career? Kaiser Permanente has many opportunities available, including mentoring. The vice president of Labor Management Partnership and Labor Relations for The Permanente Federation shares how mentoring helped shape his career path.

Jim Pruitt portrait
Jim Pruitt ~ VICE PRESIDENT



Learning is a journey. Tune in to explore getting started with tuition reimbursement. Employees Hiren Patel and Anthony Galvez share their stories. (12:19)


expert panel icon

Take your career growth to the next level by exploring Kaiser Permanente’s exciting world of mentoring. Learn from others as a mentor or mentee. Get tips from KP Mentoring’s Joseph Richards and Ann Tardy in a session hosted by Workforce of the Future implementation specialist Crystal Millard. (15:15)



Joseph Richards JOSEPH RICHARDS ~ KP MENTORING
Ann Tardy ANN TARDY ~ KP MENTORING
Crystal Millard CRYSTAL MILLARD ~ NATIONAL WORKFORCE PLANNING AND DEVELOPMENT

Ambulatory nurses provide preventive care, clarify diagnoses and support patients during the disease process. Find out more about the education, training and skills needed for this field, along with the work environment, emerging opportunities and outlook.


DOWNLOAD THE AMBULATORY NURSING JOB PROFILE

In what type of nursing do you need to have general information on a variety of subjects?





Ambulatory nurses have a regular schedule from 9 to 5: True or false?



This program enables connections across the entire organization by matching Kaiser Permanente employees who want to professionally or personally advance themselves, with those in need of resources.

KP Stretch website


DOWNLOAD STRETCH@KP OVERVIEW




The Kaiser Permanente African American Professional Association (KPAAPA) shares the importance of self-assessments and explores the many options available for self-paced learning and encourages you to make connections with Business Resource Groups.

Audience: Alliance and Coalition
Kaiser Permanente has identified 4 skills essential to meeting the changing demands of health care: consumer focus, digital fluency, performance improvement and collaboration. Today’s focus is consumer focus: Grow skills in listening, empathy and cultural competency to provide great care and service to every member every time. Learn more.


DOWNLOAD THE CRITICAL SKILLS TOOLKIT

Think about the best mentor you ever had. How would you describe this mentor in 6 words?

Explore Skillsoft. See recommended Consumer Focus courses.

Focusing on the Bottom Line as an Employee

Workplace cost consciousness is every team member's responsibility. In this course, you'll learn how employees can contribute to cost control efforts by making cost changes, including to travel, supply and facility costs.
Course ID# BUS:NLD SS AFN_01_A01_BS
Duration: 30 minutes

Creating a Customer-Focused Organization

This course covers creating a customer-focused organization.
Course ID# BUS:NLD SS _PC_CH_LACH020
Duration: 10 minutes

Did you know Kaiser Permanente provides employees with up to $3,000 each year in tuition reimbursement for successfully completing eligible courses? Use this benefit to continue your education, get a certificate or earn a degree. Learn more about tuition reimbursement.

After 20 years as an Environmental Services worker, Reggie Williams was ready for a change. He found an apprenticeship program that catapulted him into a new career. View video.

Think you have what it takes to be a Workforce of the Future champion? Answer a few questions to find out.

EMPOWER
Laura Long: Career Growth and Diversity at Kaiser Permanente expand/collapse

Diversity is part of Kaiser Permanente’s DNA, with many opportunities for employees to grow their careers. The vice president of National Equity, Inclusion and Diversity encourages you to keep learning, explore the resources available and actively manage your career.

Laura Long portrait
Laura Long ~ Vice president



Union employees have many opportunities to develop skills at Kaiser Permanente. The staff director of the Coalition of Kaiser Permanente Unions encourages employees to use the education trusts and shares how learning new skills helped grow his career.

Steven Ward Portrait
STEVEN WARD ~ Staff director



expert panel icon

Three managers share how they have supported career growth for their team members and how that benefits the organization.


Philidah Seda class= PHILIDAH SEDA ~ Director, Specialty Care Operations, Georgia

play video
Kerrin Watkins Portrait KERRIN WATKINS ~ Manager, Dental Office, Northwest

play video
Sophia Wilson Portrait SOPHIA WILSON ~ Supervisor, Health Information Management, Georgia

play video
ENGAGE
Ask an Expert: Michele DeRosa and Kareim McKnight, Career Counselors expand/collapse

Career counselors can provide Partnership union members with support, help with accessing available resources, and assistance in creating and activating a career action plan. Listen to career counselors Michele DeRosa (17:57) from the Ben Hudnall Memorial Trust and Kareim McKnight (24:35) from the SEIU UHW-West & Joint Employer Education Fund share what they do and how to get help reaching your goals in sessions hosted by workforce planning consultant Danielle Pollard.

Michele DeRosa
>Michele DeRosa ~ Ben Hudnall Memorial Trust





Kareim McKnight
>Kareim McKnight ~ SEIU UHW-West & Joint Employer Education Fund





Danielle Pollard
DANIELLE POLLARD ~ NATIONAL WORKFORCE PLANNING AND DEVELOPMENT

Diagnostic imaging professionals use images to assist in diagnosing and treating diseases and injuries. Find out more about the education, training and skills needed for this field, along with the work environment, emerging opportunities and outlook.


DOWNLOAD THE DIAGNOSTIC IMAGING JOB PROFILE

What diagnostic imaging profession is most likely to be impacted by artificial intelligence?





What skill is key to all diagnostic imaging professionals?




Join us as we explore 4 components of total health: physical, mental, social and environmental.

Today we are going to talk about career paths. Has your career path been a straight line or have there been some twists and turns? Think about some of the career changes you have made and how they got you where you are today. On average a person changes career 5-7 times during their working life.

How many career changes have you made?





What are some of the new skills and emerging roles you see in your region? Workforce of the Future concepts include virtual care, care at home and social, non-medical needs, to name a few. Visit the Imagining Care Anywhere site and consider new health care delivery methods and new technology as you play Rethinking the Care Model.

EXPLORE IMAGINING CARE ANYWHERE PLAY WORKFORCE OF THE FUTURE

Meet the times with clarity, energy and resilience. This self-paced modular course will take you on a journey of self-discovery and can empower you to stand up even stronger in the face of challenges.

Start Your Quest

Explore Skillsoft. See recommended Performance Improvement courses.

Managing Pressure and Stress to Optimize Your Performance

Meeting the challenge of high-pressure situations is a different experience for everyone. You won't always be able to control the external events that lead to pressure, but you can control your reaction, develop a solution and implement it. In this course, you'll learn about the triggers of stress and how stress can affect you physically, mentally and emotionally. You'll explore mechanisms for handling pressure and stress in the workplace in order to optimize performance. You'll also learn the ways in which people who possess different work-style types deal with pressure, and finally, you'll learn how to deal with stressed colleagues.
Course ID# BUS:NLD SS APD_07_A01_BS
Duration: 26 minutes

Assessing Your Own Leadership Performance

Monitoring your own progress as you develop is a simple and effective way to ensure success in your role. Knowing how to self-assess your leadership skills and competencies is important if you want to chart your development and plan your future growth as a leader. In this course, you'll learn about techniques leaders can use to carry out a self-assessment, such as reflective journaling, surveys and checklists and 360-degree feedback. You'll also learn ways to increase your motivation and manage your own learning by creating a leadership development plan.
Course ID# BUS:NLD SS ALD_04_A02_BS
Duration: 25 minutes

Trust Building through Effective Communication

Communication is most effective when you build and maintain the trust of the people you communicate with. In this course, you'll explore how a clear intention is the basis of effective communication, and how understanding your audience ensures that the message gets delivered. You'll also learn how body language, vocal tone and managing emotions can influence your communications and build trust with your audience.
Course ID# BUS:NLD SS ACM_07_A03_BS
Duration: 25 minutes

Think you have what it takes to be a Workforce of the Future champion? Answer a few questions to find out.

Audience: Alliance and Coalition.
Kaiser Permanente has identified 4 skills essential to meeting the changing demands of health care: performance improvement, digital fluency, consumer focus and collaboration. Today’s focus is performance improvement: Constantly evaluate and improve operations. Find ways to increase quality and save time and money, then share evidence-based practices. Learn more.

expert panel icon

In a live session from 2 to 3 p.m. Pacific time, hear a leader’s success story and learn about resources to build your career. Michael Brown, vice president, Human Resources (Georgia), will share his career journey and provide insights into workforce development at Kaiser Permanente.

Michael Brown portrait
Michael Brown ~ Vice President, Human Resources at Kaiser Permanente (Georgia)





During Workforce Development Week, you’ve learned about opportunities to grow your career at Kaiser Permanente. The executive director of the Alliance of Health Care Unions encourages you to take action today to prepare for tomorrow’s jobs.

Hal Ruddick portrait
Hal Ruddick ~ executive director



Why is mentoring important to career development? How can you become better at networking? What’s the importance of personal branding? Tune in for tips on owning your own professional development in this panel discussion of career experts. (44:58)


The SEIU Healthcare 1199NW Multi-Employer Training Fund supports the career advancement of Washington health care workers. Listen as nurse Cenetra Pickens from Tacoma learns about the resources available and the role of the regional education navigators from Angelica Reveles and Melanie Bermudez-Felix. (7:47)
Training Fund website



Angelica Reveles ANGELICA REVELES ~ SEIU HEALTHCARE 1199NW MULTI-EMPLOYER TRAINING FUND
Melanie Bermudez-Feliz MELANIE BERMUDEZ-FELIX ~ SEIU HEALTHCARE 1199NW MULTI-EMPLOYER TRAINING FUND
Centra Pickens CENETRA PICKENS ~ NURSE

Regional and multiregional training programs can help drive group learning experiences, enhance your team and keep employees current with specific training needs. Listen to Ben Hudnall Memorial Trust staff members Michele Phillips-Brooks and Koy Saechao discuss how to make these programs work for you and your region in a session hosted by workforce planning consultant Danielle Pollard. (11:18)



Michele Phillips-Brooks Michele Phillips-Brooks ~ Ben Hudnall Memorial Trust
Koy Saechao Koy Saechao ~ Ben Hudnall Memorial Trust
Danielle Pollard DANIELLE POLLARD ~ NATIONAL WORKFORCE PLANNING AND TRAINING

SEIU Healthcare 1199NW Multi-Employer Training Fund Executive Director Laura Hopkins discusses with medical assistant Carmen Diaz how the Training Fund pivoted to a distance learning approach as a result of the pandemic. (6:19)
Virtual Healthcare Institute



Michele Phillips-Brooks LAURA HOPKINS ~ SEIU HEALTHCARE 1199NW MULTI-EMPLOYER TRAINING FUND
Koy Saechao CARMEN DIAZ ~ MEDICAL ASSISTANT

Exploring career paths is a key step for developing your career. The new career paths tool — available to all Kaiser Permanente employees — is interactive and personalized to help you find your direction.


DOWNLOAD CAREER PATHS TOOL GUIDE

The Chino Hills lab opened in 2016 with state-of-the-art technology, promising to be more efficient, cost-effective and safer for workers. But some feared the technology and worried it would replace jobs. See how adapting to change has helped members, employees, managers and the organization.

Clinical laboratory professionals use sophisticated biomedical instrumentation and technology, as well as highly skilled manual techniques, to support physicians in making medical diagnoses. Find out more about the education, training and skills needed for this field, along with the work environment, emerging opportunities and outlook.


DOWNLOAD THE LABORATORY JOB PROFILE

How does automation assist clinical lab scientists/medical technologists?





What specialty is growing in laboratory?





You made it to the final day of Workforce Development Week!

What will you do next to prepare for the workforce of the future?





Explore Skillsoft. See recommended Collaboration courses.

Exploring Virtual Collaboration

Goodbye e-mail and intranet portals; hello cloud-powered, integrated, collaborative platforms! Digital technology enables colleagues working on a team to connect and work together, no matter how remote their location. Quick, reliable communication enables and facilitates working together as people telecommute from home. In this course, you'll learn the benefits of virtual collaboration when working with others, best practices for its successful implementation and how to choose the right collaboration technology. You'll also learn how to avoid common mistakes when rolling out virtual collaboration. And you’ll explore the key steps for leading and being a part of a virtual team.
Course ID# BUS:NLD SS BS_DGT08_A01
Duration: 26 minutes

Encouraging Team Communication and Collaboration

Establishing a successful team involves ensuring that team members can communicate with you and with one another and that they will work as a team rather than as individuals. Clear channels of communication are required for both on-site and virtual teams. In this course, you'll learn techniques for encouraging effective communication and overcoming communication problems. You'll also learn strategies for encouraging team collaboration. Finally, you'll learn about tools and technologies that are commonly used for virtual team communication and key considerations for establishing virtual communication guidelines.
Course ID# BUS:NLD SS ATM_01_A03_BS
Duration: 30 minutes

What will the future of workforce education look like? Get insights from Michelle Weise, entrepreneur-in-residence and senior advisor at Imaginable Futures and previously chief innovation officer at Strada Institute for the Future of Work, as part of the Future Ready Thought Leader Series. View event.

Michele Weise portrait
Michelle Weise ~ Senior Vice President, Workforce Strategies; Chief Innovation Officer, Strada Institute for the Future of Work



Think you have what it takes to be a Workforce of the Future champion? Answer a few questions to find out.

Audience: Alliance and Coalition.
Kaiser Permanente has identified 4 skills essential to meeting the changing demands of health care: collaboration, consumer focus, digital fluency and performance improvement. Today’s focus is collaboration: Develop skills to build and manage teams, communicate across diverse perspectives and negotiate through conflict. Solve problems together, respect others and drive continuous learning. Learn more.


DOWNLOAD CRITICAL SKILLS FLIER

Thank you for participating in our first-ever virtual Workforce Development Week! To help us better understand your experience, please take a few moments to complete this survey.

TAKE THE SURVEY

Speakers

Meet our professionals



Michael Brown portrait

Michael Brown

Vice President, Human Resources at Kaiser Permanente (Georgia)

Jessica Butz portrait

JESSICA BUTZ

Director, National Workforce Development, Alliance of Health Care Unions; Co-director, Ben Hudnall Memorial Trust

Dennis Dabney portrait

DENNIS DABNEY

Senior Vice President, National Labor Relations and Office of Labor Management Partnership

John Kolodney portrait

JOHN KOLODNY

National Coordinator, Workforce Planning and Development, Coalition of Kaiser Permanente Unions

Laura Long portrait

LAURA LONG

Vice President, Operations, Performance and Compliance, National Equity, Inclusion and Diversity

Monica Morris portrait

MONICA MORRIS

Director, National Workforce Planning and Development; Co-director, Ben Hudnall Memorial Trust

Jim Pruitt portrait

JIM PRUITT

Vice President, Labor Management Partnership and Labor Relations, The Permanente Federation

Hal Ruddick portrait

HAL RUDDICK

Executive Director, Alliance of Health Care Unions

Vivian Tan portrait

VIVIAN TAN

Vice President, Strategic Information Management and Global Relationships

Steven Ward Portrait

STEVEN WARD

Staff Director, Coalition of Kaiser Permanente Unions

Success Stories

Get inspired. Listen to career success stories from employees and managers and a live session October 22 from 2 to 3 p.m. Pacific time with a leader to learn about resources available to develop your career.



Employees

What does it take to build your career at Kaiser Permanente? Employees share success stories in a panel discussion moderated by workforce planning and development project manager Jenevive Sandoval.

Kerry Dean Portrait

Kerry Dean

Public Health Nurse, Southern California

Kerry Dean is the hospice liaison for the San Bernardino service area in Kaiser Permanente’s Southern California Region. She began her career at KP as an LVN then used the resources provided by the Ben Hudnall Memorial Trust to earn her RN and BSN and MSN degrees. Kerry is currently pursuing a graduate certificate in public health. She’s a member of UNAC/UHCP.

Sadao Nakachi Portrait

Sadao Nakachi

Emergency Room Registered Nurse, Southern California

At 17, Sadao Nakachi, enlisted in the U.S. Army Reserves, with his parents’ resounding support. After a distinguished military career, Sadao continues to serve by working at Kaiser Permanente Downey Medical Center in Southern California, as an emergency room nurse during COVID-19. Sadao used the Ben Hudnall Memorial Trust to earn his BSN, a Foundation in Design Thinking certificate, and holds a Master of Business for Veterans degree from USC Marshall School of Business. Sadao is a member of UNAC/UHCP and has helped more than 30 members earn their advanced degrees at no cost to Ben Hudnall Memorial Trust participants.

Crystal Muir Portrait

Crystal Muir

Clinical Assistant, Mid-Atlantic States

Crystal Muir is a clinical assistant in Internal Medicine at Kaiser Permanente’s Springfield, Virginia, medical center in the Mid-Atlantic States Region. She is using a stipend from the Ben Hudnall Memorial Trust to study to become a registered nurse. Crystal intends to continue her education and earn a BSN. She is currently a member of OPEIU Local 2.

Eula Smith Portrait

Eula Smith

Medical Assistant, Northern California

Eula Smith is a medical assistant in the Family Medicine Department at Kaiser Permanente’s Mission Bay medical offices in the Northern California Region. She used to be a shuttle bus driver at the facility, but her department was outsourced in October 2018. Faced with the choice between a severance package, getting a new job or going to school, Eula picked school. Now that she’s been an MA for a bit over a year, Eula says she wants to continue her education and earn her LVN license.

Ingris Solares Portrait

Ingris Solares

Laboratory Technician, Colorado

Ingris Solares is a medical lab technician at the Hidden Lake Medical Offices in Kaiser Permanente’s Colorado Region. She began her career at KP as a phlebotomist before taking part in an apprenticeship program to get trained in her current field. She intends to get more education to become a clinical lab scientist. Ingris is a member of SEIU Local 105.

Kayla Stevens Portrait

Kayla Stevens

Certified Dental Assistant, Northwest

Kayla Stevens began working at Kaiser Permanente Northwest when she was 18 years old in the Environmental Services Department. She left to work in retail but quickly soured on the low pay and unfair conditions. Kayla came back to KP after a few years, this time as a dental aide. Thanks to the Ed Fund, she is now a certified dental assistant at the Oregon City dental office, where she is a member of SEIU Local 49 and her manager is Kerrin Watkins.

Jenevive Sandoval

Jenevive Sandoval

Project Manager, Workforce Planning and Development, Southern California

Jenevive Sandoval is a project manager for workforce planning and development in Kaiser Permanente’s Southern California Region. Her first job at KP was as a temporary administrative assistant because she wasn’t looking to make a career at the organization. That was in 2011. Since then, she’s worked in areas such as attendance, disability management and recruitment. Jenevive earned her bachelor’s degree in sociology at UC Irvine and aims to get a master’s degree in health administration, public health or business.

Managers

Managers play a key role in workforce development. Three managers share how they have supported career growth for their team members and how that benefits the organization.

Philidah Seda Image

Philidah Seda

Director, Specialty Care Operations, Georgia

Philidah Seda is the director of specialty care in Kaiser Permanente’s Georgia Region, overseeing Obstetrics and Gynecology. She has been a nurse for 26 years. Her career has taken her to the American South to Abu Dhabi and back. Not only does she encourage her staff to use workforce development resources, but she herself is studying for her doctoral degree now.

Kerrin Watkins Portrait

Kerrin Watkins

Manager, Dental Office, Northwest

Kerrin Watkins manages the dental office in Oregon City, Oregon, in Kaiser Permanente’s Northwest Region. When she was a mass communications major at the University of North Carolina, Asheville, she wanted to be, in her words, “the next Katie Couric.” Family lured her back to her home state of Oregon, where she began her KP career in the dental staffing office and a member of SEIU Local 49.

Sophia Wilson Portrait

Sophia Wilson

Supervisor, Health Information Management, Georgia

Growing up in Louisiana, Sophia Wilson was raised to be, in her words, “a good Southern lady.” But she knew that wasn’t for her. She moved to Georgia, got a degree in accounting, and today is the supervisor of Medical Records Administration in Kaiser Permanente’s Georgia Region.

Leader

In a live session, hear a leader’s success story and learn about resources to build your career. Vice President Michael Brown will share his career journey and provide insights into workforce development at Kaiser Permanente. Optometric assistant Katrina Brown will facilitate the discussion. Workforce planning consultant Nedra Daugherty will moderate a question-and-answer segment.

Michael Brown portrait

Michael Brown

Vice President, Human Resources, Georgia

After several years in the energy and automotive sectors, Michael D. Brown took a risk and made the switch to health care. He specifically pursued opportunities at Kaiser Permanente because it is a large organization – providing a variety of opportunities for growth – and has a proven commitment to diversity. Today, Michael is the vice president of Human Resources in Kaiser Permanente’s Georgia Region after serving as senior director of HR, employee and labor relations the Mid-Atlantic States Region. Michael has a B.A. from Michigan State University and a J.D. from the University of Detroit-Mercy School of Law. He sharpened his skills at the Executive Leadership Program at Harvard Business School.

Katrina Brown portrait

Katrina Brown

Optometric Assistant, Mid-Atlantic States

Katrina Brown has worked at Kaiser Permanente for 11 years. An OPEIU Local 2 member, she currently serves in the Total Health role and as a tri-chair member of the Mid-Atlantic States Regional Healthy Workforce Committee and has served as a vision services assistant. Katrina also is a Caribbean and African dance fitness instructor and advocate for wellness, self-care and mental health. She has a bachelor’s degree in health management from Howard University and ophthalmic assistant certification from Georgetown University, both in Washington, D.C.