Sign up for critical skills course. (Available to eligible union members.)

Critical Skills

Health care is changing rapidly. Learn about the 4 skills essential to meeting these changing demands: digital fluency, consumer focus, performance improvement and collaboration.

Build these critical skills as part of Kaiser Permanente’s Workforce of the Future initiative. Prepare for the jobs of tomorrow with these 3 steps:

  • Sign up for the online critical skills course (available to eligible union members). Earn a certificate and digital badges for completing the course.
  • Download the Critical Skills Toolkit for tips to charge up your career.
  • View the critical skills icons below to learn more about each skill.


Select a Critical Skill below




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