Health care is changing rapidly. Learn about the 4 skills essential to meeting these changing demands: digital fluency, consumer focus, performance improvement and collaboration.
Build these critical skills as part of Kaiser Permanente’s Workforce of the Future initiative. Prepare for the jobs of tomorrow with these 3 steps:
Embrace technology. Technology enables health care access anywhere. Become familiar with new digital devices and adapt to new technologies at work to improve access, communication and outcomes.
Learn more: View Frustrated to Fluent video
Make it better. Constantly evaluate and improve operations. Find ways to increase quality and save time and money, then share evidence-based practices.
Learn more: View Cook Up a Small Test of Change video
Put consumers first. Grow skills in listening, empathy and cultural competency to provide great care and service to every member every time.
Learn more: View New Beginnings for Baltimore video
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