Sign up for critical skills courses. (Available to eligible union members.)

Critical Skills

Health care is changing rapidly. Learn about the 4 skills essential to meeting these changing demands: digital fluency, consumer focus, performance improvement and collaboration.

Build these critical skills as part of Kaiser Permanente’s Workforce of the Future initiative. Prepare for the jobs of tomorrow with these 3 steps:

  • Sign up for critical skills courses (available to eligible union members).
  • Download the Critical Skills Toolkit for tips to charge up your career.
  • Select the critical skills icons below to learn more about each skill.

Select a Critical Skill below
digital fluency
consumer focus
process improvement
Computer Requirements & Tech Support
  • Non-union and non-coalition union members will need to request from their manager payment for a $35 per year annual license fee before accessing the KP Learn SkillSoft library of classes.
  • Check your browser capability here
  • KP Learn Tech Support: KP National Help Desk 1-888-457-4872
  • SkillSoft Customer Support

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